مركيور Mercure مونشن نوبرلاخ سود 4 نجوم

ملاحظة أراء العملاء (رأي ALL) 3.8/5 896 أراء

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Rudolf-Vogel-Bogen 3, 81739 ميونخ, ألمانيا

الوصف

خدمات الفندق الإضافية

  • فندق حاصل على اعتماد ALLSAFE

  • 253 غرفة نزيل مجددة حديثًا

  • خطوط مواصلات ممتازة إلى وسط المدينة - تقع محطة U-Bahn وS-Bahn على بعد 200 متر.

  • خدمة WIFI مجانية

  • موقف سيارات سهل في موقف السيارات تحت الأرض

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موقع الفندق

مركيور Mercure مونشن نوبرلاخ سود

Rudolf-Vogel-Bogen 3
81739 ميونخ
ألمانيا

نظام تحديد المواقع العالمي (GPS):48.092203, 11.644361

الهاتف
فاكس +49 89 63800800

الوصول والتنقل

خدمات فندقية

تسجيل الوصول من - تسجيل المغادرة حتى

في الفندق
  • موقف
  • نرحب بالحيوانات
  • مطعم
  • مركز اللياقة
  • وافاي
  • وجبة الفطور
  • حانة
  • صالات اجتماعات
  • فندق خالٍ تمامًا من التدخين
  • خدمة الغرف

VALENTIN

يُرجى ملاحظة أننا نقدم حاليًا وجبة الإفطار فقط في فندقنا. مطعمنا مغلق حاليًا.

تقييمات نزلائنا

تقييمات نزلائنا

آراء العملاء الذين حجزوا على موقع all.accor.com

اطّلع على المزيد

رأي ALL  3.8/5  896 أراء

تقييم TripAdvisor  3.5/5  1,124 أراء

Good night sleep and delicious breakfast

ملاحظة Tripadvisor 5.0/5

spamym المسافرون بغاية العمل - تقييم TripAdvisor المعتمد

Clean and well maintained hotel very close to metro station. Plenty of restaurants around, great breakfast at the hotel. Many, varied options. Great selection of teas and good coffee. Comfortable bed and modern bathroom. Room was clean and spacious enough. It was cosy warm despite not having individual temperature setting. Great hotel for business travel.

Enjoyed it!

ملاحظة Tripadvisor 5.0/5

GirlMeetsWorld88 تقييم TripAdvisor المعتمد

I really don't understand why this hotel has such a bad rap. I thought it was a lot more upmarket than the other places I had stayed. The staff were very helpful when I needed help finding a pharmacy and the rooms were spacious and had a fridge. I can't fault it and would stay again

Dear Guest, Thank you for this great review. We are delighted to hear that our team's assistance made a significant impact on your stay, particularly when you were in need of finding a pharmacy. It's also pleasing to note that the spaciousness of our rooms and the amenities provided, such as the convenient fridge, met your expectations. Should you decide to visit us again, we hope to continue providing you with the high standard of service and accommodation that you experienced during your last stay. We look forward to welcoming you back soon. Kind regards, Your team of Mercure Hotel München Neuperlach Süd/ Ihr Team des Mercure Hotel München Neuperlach Süd

Schlimm

ملاحظة Tripadvisor 1.0/5

marta m تقييم TripAdvisor المعتمد

The hotel is generally a bit run down. the rooms are not heated properly. In my room there was only a very small electric radiator...about twenty centimeters long. Not enough for one room. The worst thing is that there are notices attached everywhere in the hotel with warnings about legionella infections in the warm water.

Dear Martamb, Thank you for taking the time to share your feedback, We're truly sorry to hear that your experience did not meet your expectations. It's unfortunate that the temperature in your room was uncomfortable; we do provide additional heaters and fans upon request to ensure our guests' comfort. Regarding your concerns about the water quality, we take health and safety standards very seriously and consistently work to comply with all regulations to ensure the well-being of our guests. We hope to see you in the future. Kind regards, Your team of Mercure Hotel München Neuperlach Süd/ Ihr Team des Mercure Hotel München Neuperlach Süd

Over charging

ملاحظة Tripadvisor 2.0/5

Dylan R تقييم TripAdvisor المعتمد

Everything was perfect when we arrived and during our stay up until the last day when we left. We were first told we had to pay €20 per night for the extra person that we had already paid for. Then when I proved that it was €10 per night and that was what I had been informed of over email, the lady at reception changed her mind and decided €10 was enough. Then she made me pay an extra €25 per day (this totalling up to an extra €75) for breakfast even though when we arrived the lady had told us only €25 for the whole stay. Be careful if coming here they will try and take all the money off you they can.

Dear Dylan, Thank you for taking the time to review your stay. We are glad to hear that your arrival and stay were initially perfect, as we strive to offer our guests an enjoyable experience from the moment they step into our hotel. Our team prides itself on the recent renovations and the largest fitness area among our competitors, and we are pleased these features contributed positively to your stay. We regret to hear about the confusion regarding the charges at the end of your stay. Our policy is to ensure all fees are communicated clearly and accurately, and we apologize for any misunderstanding that occurred in this instance. Please be assured that we aim to provide transparent and fair pricing, including for additional services such as the pet-friendly option and our extensive breakfast offerings for adults and children alike. Rest assured, we value honesty and integrity in our dealings with all our guests, and our staff is trained to uphold these values at all times. We hope that you will allow us the opportunity of providing you with an improved stay in future. Best regards, Your team of Mercure Hotel München Neuperlach Süd/ Ihr Team des Mercure Hotel München Neuperlach Süd

Everything is terribile!

ملاحظة Tripadvisor 1.0/5

libellular2020 تقييم TripAdvisor المعتمد

I stayed 4 nights in tgis hotel. It is worse about the cleaning service, breakfast and reception staff. Nobody can help you, the cleaning service do not clean the room. The reception staff do not check in the rooms and two members of the group found the rooms they assist them, busy, already occupied. Yesterday I did not found the gilet in my luggage, the cleaning service make it fall under the waldrope, I found it full of duster. Breakfast is not good, just bread available, never croissants or other kind of cakes. I do non advice this hotel!

Dear Guest, Thank you for taking the time to provide this feedback. We're sorry to hear that certain aspects of your stay did not meet your expectations. While our daily housekeeping is a standard we pride ourselves on, we regret if this was not reflected during your visit. We are concerned to hear about your breakfast experience, as our buffet typically offers a variety of options, including breads, and we apologize if our selection on those days was not up to our usual standard. Regarding the room allocation issue, this is certainly not indicative of our usual practices and we sincerely apologize for any inconvenience this may have caused. We appreciate you bringing these matters to our attention. We hope you will return for an improved experience in the future. Kind regards, Your team of Mercure Hotel München Neuperlach Süd/ Ihr Team des Mercure Hotel München Neuperlach Süd

بالاشتراك مع TripAdvisor

تقييمات فنادقنا من مستخدمين آخرين

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  • 612 أراء 4.7/10 مستوى الراحة
  • 471 أراء 7.1/10 الإفطار
  • 442 أراء 6.3/10 مستوى النظافة
  • 238 أراء 4.3/10 القيمة مقابل المال

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منشآتنا الأخرى القريبة

جميع فنادقنا في ميونخ

يبدأ السعر من، لليلة واحدة لشخص واحد في فئة الغرفة المعنية قريبة من السعر، باستثناء الخدمات الإضافية، باستثناء الإفطار. يتوافق مع أدنى سعر عام بما في ذلك جميع الضرائب (شاملة ضريبة القيمة المضافة وضريبة السياحة) الخاصة بمكان الإقامة المعني ، الموجود على الموقع https://all.accor.com/ في هذا اليوم، للإقامة لمدة ليلة واحدة في اليوم التالي 20 أيام. متغير حسب الفترة والتوافر. السعر مضمون فقط في وقت الحجز. تُدفع جميع الحجوزات (في الخارج) بعملة البلد الذي يقع فيه الفندق. يتم تأكيد المبلغ فقط عند الحجز بعملة البلد الذي يقع فيه الفندق. قد تتم الإشارة إلى تقدير التحويل بعملتك، لكنه ليس تعاقديًا. في وقت الدفع، قد يفرض عليك المصرف الذي تتعامل معه رسومًا مصرفية و/ أو رسوم صرف.